Tech Help + Troubleshooting

You’ll be introduced to a lot of tools and methodologies in this course which you may not have any experience with. A major portion of the class is devoted to becoming more familiar and comfortable with technical problem-solving tasks, many of which will involve the use of computers and digital technology. It is vital for you to know that you’re going to encounter situations where something doesn’t work the way it is supposed to. In those cases, it’s your job to determine what the problem is, how you might attempt to fix it, and how you’ll approach others for their assistance.

It will be frustrating, but it will be worth it, because when you leave this course, you’ll take with you the following:

A recognition of iteration, experimentation, and “failure” as an important, inherent part of the process of learning, making, and doing things that are worthwhile.
Strategies for creating, evaluating, and analyzing multimodal projects.
CV-ready, hands-on experience integrating the methods and tools of digital humanities into the advancement of research interests, scholarship, and professional goals.

Where to go for tech help:

If you’re having trouble connecting to Canvas, Zoom, library resources, or any other service/platform that is administered through Temple, consult Tech Support for Online Courses
If you’re having issues with your computer and you think it might be “sick,” contact Temple’s Help Desk Clinic or a computer-support professional.
If you’re having internet connectivity issues, please let me know so that we can try to find a workaround to get you the resources you need.
If you’re looking for supplementary tutorials, check the DH Resources page.
If you’re playing around with a new tool and you can’t figure out your next steps, first try posting to the Tech Help Slack channel.
If we still can’t solve the issue, I’ll ask for you to make a screencast with Screencast-O-Matic to share with me so we can investigate together further.

Tech services offered at Temple:

The TECH Center makes a ton of software available for students to use without having to purchase a license or install on their own computers. They also provide a Multimedia Studio for photo and video shoots, audio recording, and media editing, and Private Recording Booths for audio recording sessions.
Temple provides free-of-cost student licensing for several software applications including the Adobe Creative Cloud suite (Photoshop, InDesign, Acrobat, etc.) and Microsoft Office.
TUScholarShare is a new open-access institutional repository for scholarly output, which students and faculty are invited to deposit.
The Loretta C. Duckworth Scholars Studio maintains a VR/Visualization Studio and a Makerspace with 3D Printing capability that are both available to book this semester.